Save up to 30% off

FARAE

Save up to 30% off

Returns

How to Start a Return

To begin, please use our returns portal below.
Once your return request has been submitted, all returns must be taken to your local Post Office, and return postage costs are the
responsibility of the customer. These returns must be returned within 14 days of receipt.

Return Eligibility

To be eligible for a return, your item must:
● Be in its original packaging
● Be unopened
● Be unused
Items that do not meet these requirements cannot be refunded for hygiene and safety reasons.

Wrong Item Received or Need an Exchange?

If you have received the wrong product or would like to request an exchange, please contact us
via email before using the returns portal.
We will:
● Send out the correct item
● Arrange the return of the incorrect item free of charge

Need Help?

If you have any questions about your return, simply reach out to our customer service team,
we’re always here to help.

Beauty made simple

For him, for her, for everybody.

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